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  • Facilities for disabled and elderly customers
  • Customers with children
  • For Our Foreign Visitors
  • On-duty shopping advisers
  • Please feel free to make use of our convenient facilities.
  • Name engraving / stitching
  • Custom Orders
  • We perform repairs, processing, reforms, and maintenance for you!

Services Guide

For Our Foreign Visitors

Special Shopping Coupon: 5% OFF

There is sales floor, brand which is not available including food, bargain item, clock sales floor.

※Changes made June 6th, 2015 for all stores and brands that do not receive a 5% discount.

・Cash, Union Pay Card, and credit cards are all accepted.

・Customers will receive a 5% OFF coupon upon presenting their passports at the locations indicated below.

・But entry day to Japan is limited toward less than six months.

・Only visitor of the foreign family register is available. Thank you for your understanding beforehand.

●Main Building 1F / Information Desk: North Entrance, 6F / Service Counter

Free Wi-Fi

Free Wi-Fi is available for those who present their passports at the appropriate store locations.
●Main Building 1F / Information Desk: North Entrance, 6F / Service Counter

Currency Exchange (to JPY)

We exchange from U.S. Dollars only.
●Main Building the sixth floor / service counter

Chinese Interpreters

Our interpreting staff will be available to aid any of our visitors from Chinese with their shopping.
●The Main Building the first floor / north exit information desk

Cards

Credit Card

We accept a variety of credit cards, including VISA, MASTERCARD, JCB, and American Express. (Please speak with our staff for more details)

UNION PAY Card

Your Union Pay Card can be used at each sales department. (Excludes some departments)

Export Tax Exemption Procedure

Customers can undergo export tax-exemption procedures for all items purchased on that day at our store.
When finished shopping, please bring your sales receipt(s) and all items purchased to the tax-exemption counter. (Some stores/items excluded)

※※At our store, we withhold 1.1% of all exempted tax as a tax-exemption fee, whereas customers will be refunded the remaining 6.9%. We ask for your understanding on this matter.

●Main Building the sixth floor / service counter

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